‘No Question, We Probably Went Too Far’: Delta Airlines CEO Backtracks on Sweeping Changes to SkyMiles Accounts, Sky Club Access
After mass criticism, Delta Airlines’ CEO is backtracking on the upcoming planned changes to the company’s SkyMiles memberships and ways to access its Sky Clubs. During an event at the Rotary Club of Atlanta event on Monday, Delta CEO Ed Bastian said that the company was “listening to the feedback, reading the feedback” and now…