this-is-the-biggest-customer-service-mistake-you’re-making-—-and-how-to-fix-it-fast

This Is the Biggest Customer Service Mistake You’re Making — And How To Fix It Fast

Opinions expressed by Entrepreneur contributors are their own. If you want to move from middle-of-the-road, ho-hum customer service to the kind of exceptional customer service exemplified by great customer service-oriented brands like Ritz-Carlton, you’re only going to get there if you get serious about employee empowerment. There’s simply no way around this. Once you’ve assembled…

the-chinese-secret-to-saving-money-revealed

The Chinese Secret to Saving Money Revealed

In Chinese culture, saving money is a tradition that is supported by many values. According to reports, the country has one of the highest saving rates in the world, at 46 percent of GDP. What is behind the Chinese’s excellent savings habits? There is definitely a cultural component to it, says Humphrey Yang, a successful…

this-entrepreneur’s-franchise-made-more-than-$1-million-this-year-—-and-it-all-started-because-of-a-devastating-water-leak

This Entrepreneur’s Franchise Made More Than $1 Million This Year — And it All Started Because of a Devastating Water Leak

Homeowners dread the inconvenience of a water leak, with its inevitable attached costs. But for entrepreneur Fatima Landa, that inconvenience became an unexpected inspiration. In a strange twist, a domestic disaster paved the way for a successful franchise business venture that has already exceeded $1 million in revenue this year. “We were on a job…

do-this-simple-exercise-to-unlock-your-potential,-says-the-psychologist-who-coined-the-phrase-‘growth-mindset’

Do This Simple Exercise to Unlock Your Potential, Says the Psychologist Who Coined the Phrase ‘Growth Mindset’

Many people have ambitious goals, whether personal or professional, but few take the steps necessary to achieve them because their “fixed mindset,” or limiting beliefs about what they’re capable of, holds them back. To truly excel, people need to swap that static way of thinking for a “growth mindset.” Psychologist Carol Dweck, who coined the…

adobe-(adbe)-earnings-alert:-buy-or-sell?

Adobe (ADBE) Earnings Alert: Buy or Sell?

Adobe (ADBE) delivered solid top-and bottom-line growth in the last reported quarter and raised its annual targets. Moreover, analysts seem bullish about the company’s prospects due to its innovative product offerings, partnerships, and market dominance in the software sector. So, let’s determine if this stock is a buy or sell before earnings. Continue reading…. Adobe…