How to short-circuit defensiveness and resentment and instead accept and apply tough input for the betterment of your company, and yourself.
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Managers are expected to be resilient and take bad feedback gracefully, but these are skills that don’t come naturally to everyone, of course. Being criticized by a team, for example, can be particularly hard for managers to swallow.
These practical steps will guide you through that challenging process, and help turn the tide toward learning and professional betterment.
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