I Analyzed All 48,000 Words of Jeff Bezos’ Amazon Shareholder Letters. The Visionary Billionaire Does 8 Impressive Things That Prove He’s a Master of Written Communication.
Carmine Gallo is a Harvard instructor and the author of The Bezos Blueprint. He says Bezos uses simple, often one-syllable words, to talk through difficult things. Gallo says Bezos also used a “Day 1” mindset that involved obsessing over the customer. This story originally appeared on Business Insider. Kevin Mazur/Getty Images for DJ via Business…