Opinions expressed by Entrepreneur contributors are their own. Your online customer experience is more crucial than ever. Why? Because your path to high-quality customer engagement and increased revenue is directly tied to how well your technology — or “tech stack” — facilitates smooth and streamlined interactions. If your current setup isn’t up to par, you…
Opinions expressed by Entrepreneur contributors are their own. Goldman Sachs, a Wall Street titan, is urging its employees to revert to a full-time, in-office model. This move raises an alarm not just for the financial sector but for all remote-capable industries, ranging from the financial industry to the tech sector, igniting a debate about the…
Opinions expressed by Entrepreneur contributors are their own. As a customer service consultant and training designer, one thing I help my client companies to do is improve the way they use language around their customers. Here are my thoughts on three language-related customer service behavioral issues: The Money-Language Pit The “How are you?” Ping-Pong Game…
Opinions expressed by Entrepreneur contributors are their own. A favorite subject for entrepreneurial articles and podcasts is that of habits. Hundreds (if not thousands) of books are touting the importance of creating good habits. Your own habits depend on your end goal, but a lot of them seem to place particular importance on mastering your…
Opinions expressed by Entrepreneur contributors are their own. Whether a company is in the early stages of its development or has a long history, online visibility is key to maintaining engagement with current and potential customers. Partner marketing plays a crucial role — not only because of transparent ways to measure the ROI and awareness…
SpaceX, Elon Musk’s spacecraft manufacturing company, has initiated legal action against the Justice Department (DOJ) to dismiss the recent discrimination case brought against it in August. The case alleges that the company engaged in practices that discouraged refugees from applying for job positions, subsequently refusing to hire or consider their applications, The Wall Street Journal…
Bank of America is bumping up its minimum hourly pay. The North Carolina-based company said Wednesday that its $22 minimum hourly rate, instated in May of last year, will increase by $1 to $23 beginning in October, Fox News reported. Related: Bank of America Owes $250M Fine. Do You Qualify for Payment? Bank of America…
Raising capital is a daunting challenge faced by startup founders. While venture capital (VC) funding seems like an ideal source of startup capital, the reality is that less than 1% of startups receive VC backing. The competition is fierce and founders need a strong network and track record to get in front of the right…
In their book, Start Your Own Business, the staff of Entrepreneur guides you through the critical steps to starting a business, then supports you in surviving the first three years as a business owner. In this edited excerpt, the authors discuss what type of research you need to do before you buy a franchise. Buying…
Opinions expressed by Entrepreneur contributors are their own. Self-employed entrepreneurs are the architects of our destinies — a true double-edged sword. The fact that we have the freedom to shape our careers and lifestyles creates boundless possibilities. Still, it also comes with its own set of challenges, particularly when it comes to managing your most…