The U.S. government and more than a dozen states are suing Amazon, alleging the company engaged in anticompetitive practices and monopolized various markets over the years. The Federal Trade Commission (FTC) and 17 state attorneys general assert that Amazon used its dominant position to favor its own services, harming third-party sellers on its platform and…
JPMorgan Chase has settled with the U.S. Virgin Islands (USVI) after the territory sued the bank in December 2022 for allegedly profiting off Jeffrey Epstein‘s sex trafficking operation. The bank will pay the USVI government $75 million, according to a press release shared on Tuesday. The sum will be split with $20 million going to…
This article originally appeared on Business Insider. Over the past 12 months, I’ve experienced six different international business-class products thanks to my job as Insider’s aviation reporter. And — among this particular bunch — I’ve found that none of them are like the other. My string of high-class flights started in September 2022 when I…
Opinions expressed by Entrepreneur contributors are their own. A missing ingredient in your customer service approach — I’m going to hazard to guess — is empathy. If you infuse empathy into your customer service via customer service training and the other elements I’ll discuss below, you’ll be on your way to success, loyalty and ambassadorship…
As travel demand continues to surge post-pandemic, so does the chaos surrounding it. People who need short-term visas to visit Europe are encountering monthslong delays that threaten their travel plans, The New York Times reported. Although most travelers from the U.S. don’t require visas to enter Europe’s Schengen Area — the border-free zone permitting free…
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Brandon Landry, the son of a Louisiana sugar cane farmer, watched a young Shaquille O’Neal breaking backboards for the Louisiana State University Tigers in the early 1990s. Years later, after a high school basketball career that ended with him being recruited by small and mid-level colleges, Landry went to LSU to study business. He also…
Eco-friendly products have a problem. Consumers say they want sustainable products; surveys show that up to 70% are willing to buy them. But only 1% to 5% actually buy them — a serious disconnect. What’s the solution? “That’s where marketing comes in,” says Edwin Stafford, a Utah State University marketing professor who’s studied the sustainability…
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Opinions expressed by Entrepreneur contributors are their own. It can be tough if you’re offered a promotion without a raise. The upside of a promotion is that new opportunities can arise, increased responsibilities can be assumed, and job satisfaction can be improved. Alternatively, a lack of a pay raise can signal that you aren’t being…