‘We’ve Been An Elite Restaurant’: Chick-fil-A Manager Started Offering a Three-Day Workweek. It Now Has 100 Percent Management Retention.
Earlier this year, Chick-fil-A franchise owner Justin Lindsey began offering employees and managers the option to work three-day, 13- to 14-hour shifts — and manager retention has climbed to 100%, he told QSR magazine. Brandon Bell I Getty ImagesA Chick-fil-A in Houston, Texas. Lindsey said he dialogued with employees at his Miami restaurant extensively before…