‘I’ve Heard You Loud and Clear’: Airbnb CEO Brian Chesky Responds to Complaints About House Cleaning Chores and Cost Transparency

Airbnb CEO Brian Chesky said he hears you “loud and clear.” Bloomberg I Getty ImagesAirbnb CEO Brian Chesky in New York in 2017. Airbnb customers have been complaining in a growing crescendo about rising prices, onerous check-out tasks, and the lack of transparency about how they are displayed on the platform. Chesky addressed those concerns…